QUEST DIAGNOSTICS WEST PALM BEACH UPDATE

Scrolling through the complaints, I immediately found many complaints like mine. I was stunned at finding thousands of complaints on the BBB site and hundreds of more elsewhere. After the last QD contact, I had searched for negative reviews about QD.

August 5th, 2022 – I just got a notice from a debt collector representing Quest Diagnostics. So I gave the QD rep the info again, and same response – 'We’ll get this taken care of for you.' Liar. This time, the QD rep told me that they had resubmitted the claim in March, but it was denied again, and it looked like the wrong info was once again submitted.

QUEST DIAGNOSTICS WEST PALM BEACH UPDATE

The rep at QD said that they would update the claim and it would get resubmitted go through – Four months later I received the same bill again much to my dismay, and once again contacted them to see if the issue could be resolved. Quest had no problem charging my insurance. Getting results, however, is a nightmare, and trying to find out what is going on with missing results is a battle with rude and incompetent personal. Again, I had no problem with the tech who drew the blood or the local facility. My doctor is furious that I did not have the lab work done at the local hospital. I was lied about the nature of the tests being done, and instead of trying to find out why I was not getting the results, I was given the royal run around and told Quest would send me a copy of the doctor's order, which I already had. When I e-mail the only answer I can get is 'results pending.' I called the 800 number and was treated with extreme rudeness. Two weeks later many of my results are still pending. All seemed to go well with the blood draw and my appointment was on time. ORIGINAL REVIEW: I had blood drawn at the Quest Diagnostics center in Longmont, Colorado.

Quest diagnostics west palm beach